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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 30,774 reviews
  • Rated 5 out of 5 stars

    Fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and knowledge of all tv's to meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anywhere else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several geek squad warranties on different purchases. They arrive prepared each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient. Conscientious of our home and property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to all to take this option…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My safety net against unknown brands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave Best Buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but always good to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go back to the old renewal policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Works well in my home, Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad benfits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is good to have a service plan, so it’s important to make sure to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a protection plan. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to add this services. The personel always resolved any issues that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of minddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had delivered the TV safely and without any damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

    I would recommend this to a friend