Customer Ratings & Reviews

It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

Purchased as early Christmas present for my grown kids. Their tv was going out in groups of pixels. They love the t.v., not so much the remote.

It was very easy to mounted on my wall. I TOOK ONLY few minute. Really they are genius

Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

I've asked some of the dumbest questions and without laughing, I get the answers I need to use a computer. I rely on Geek Squad for all my computer needs and enjoy using mine.

Reasonable extended warrenty.Ease of purchase and info

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

It's cool, haven't really used it as much. Should have gotten it when I got my kids pc

I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

A warranty is piece of mind if it messes up it will be fixed if it’s an expensive electronic buying a warranty will keep you from having to buy another tv if it goes out

Great Product, Works well in my home, Definitely recommend

I always a get a warranty with my electronic purchases

Best Buy will stay with you throughout the entire Plan. They will do whatever they can to make sure your product is working as good as the day you purchased it!!! I buy with every purchase I make with Best Buy!!!

Always purchase a warranty makes me have a ease of mind

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

I have enjoyed the tv besides it does not hook up to an antenna

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

We love it. Perfect picture and and great for my gaming haha

We have purchased the Geek Squad coverage for our desktop, laptop and 50" flat screen. We have used the Geed Squad services on several occasions and have always been very pleased with their service. Would highly recommend.