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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 30,859 reviews
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a tv with this warranty, you stay in calm. Geek Squad team response very responsible and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase. No dealing with manufacturer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great value for money, Although i haven't use it yet. I am rest assured that if the need comes up i am surely covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House warming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and fast also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad before, and they’ve always been really good. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said this before geek squad warranty and service is unbelievable and unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for my large price purchases.I have used the protection plan on my televisions before and best buy scheduled and sent a repairman and if it couldn't be fixed they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service anywhere regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent talk us through the process of working are tvs. He made it super easy. It was on in minutes. I recommend getting this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably not for everyone, but was well worth getting for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch service as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great. 2 thumbs up! Top notch service as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal!!!! I am a very proud buyer at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Judgement Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in us1 location and the rest shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

    I would recommend this to a friend