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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 30,640 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids I would suggest you make this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please Read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have! Great gift for my daughter! Great gift for my daughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any need for this yet, but it is nice to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased it but have yet to use it. The TV we have still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I am satisfied. I owned an older model—store bought, new—for 7yrs. before it stopped working recently. so I decided to buy the newest model. I must say I am extremely satisfied. Video, sound, and gaming graphics—all which pair nicely with my ps5–are superb. The size is perfect for the bedroom not to exaggeratingly huge or small and I had to stop using my sound bar because the sound quality of the new tv was exceedigly better—the tv being mounted. Overall extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG(looks good)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my Geek Squad protection yet, but having it definitely gives me peace of mind. Especially given how well the installation went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the service, its worth every penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while since I used geek squad, but then again when I needed them THEY WERE THERE and did a great job. Great service, nice people and quick. Couldn't ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a great experience with the people at geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent way to secure my led tv and most of all the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 4 out of 5 stars

    lower your prices on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Purchase Extended Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't needed any assistance other than what I got from the sales rep. who was very knowledgeable and helpful. Feel better about a TV with extension to the typical warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of Microsoft 365 was a blessing and staff was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth that little extra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have that peace of mind when it comes to any purchase you make.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used this service yet, we'd like to have them set up our Direct TV to come through our TV remote, but don't want to spend $99 to have them come out. I feel like we really didn't really need this service.

    No, I would not recommend this to a friend