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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 30,779 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service very nice people in store Davenport Florida

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always found the Geek Squad to be value added to our Bigger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection here is stellar, always had a easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gooddddd. Claims easy, service at home.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add On to Reduce Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I go to Geek Squad they are always very efficient. Keep it up y'all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A 5 year warranty is essential for 40"+ TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase. No dealing with manufacturer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to need the service of the geek squad. I am confident that when I do need the service I will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far so Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind and courteous willing to work and help. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrWilson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t worry about things going awry. My Mother would be sad if something went wrong without help available without a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very helpful and friendly she explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Screen is paper thin, which is scary, so you have to be extra careful when you move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got me covered on any possible thing that could go wrong, nothing went wrong, but I’m covered

    I would recommend this to a friend