Customer Ratings & Reviews

Ain't nobody breaking my TV again so help me god, got that good insurance

When dealing with any technology, a warranty is not something to pass up.

Great protection plan, can count on Bestbuy to have my back with my electronics

Great protection and easy, fast service when needed.

Love it highly recommend just perfecf for everything

Always feel safe knowing my product is warenteed!!!!

Getting protection plan is a must for product now and days is a must

So far everything has been good so there are not any issues to report

5-Year Standard Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

5-Year Standard Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

It great if tv ever goes out out and if don’t have money

Have used Geek Squad before with great results. Hope I don’t need this but it gives piece of mind to know you have a resource to get fixed if needed.

only needed them once but they were great with fixing my issue

Since the decline of Sears, Best Buy is my go to for big electronics and appliances. Geek Squad protection is a big reason why, no hassle warranty service.

Problem free replacement. Would recommend to anyone

Worth the money. Warranties are important and especially for technology.

Great plan had it for over a year and havent had touse it yet i am glad i invested in it

It’s great to know if you need geek squad you have that piece of mind.