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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 30,859 reviews
  • Rated 5 out of 5 stars

    Use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind and courteous willing to work and help. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, a phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have, if anything goes wrong with my device I can call for help from the Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love them i call them and answer my questions not only that they sent someone out to check it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this extra protection for when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that the Geek Squad gives me. I know if I have any issues that I can take my product back and they will make everything right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had good luck with the service from the geek squad in the past and I feel I’ll continue having good luck with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever thought about by and the Geek Squad insurance just do it anything goes wrong no hassle no trouble they honor it to the last day just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact and give great recommendations and solutions to any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the best product that you can get when yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agreed to 5-year protection with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great squad and always on point with every bit of tech i have ever had issues with or just had insured in general couldn’t ask for better geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very reassuring knowing that we have this in case anything goes wrong. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the extended protection and hope to have the need to but having the extra protection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience with customer service and with the in store sales representative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best deal in town. I am technical but sometimes you just want someone else to deal with the problems (and maybe learn something new too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

    I would recommend this to a friend