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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 30,859 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly, they took my complaint and suggested resolve for my problem TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make an electronics purchase with out one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers answered all my questions with ease and made me feel good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job with the install. They showed up on time and did their job in a timely manner. They made sure that everything was done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought the 5 year for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the best product that you can get when yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure i put geek squad on my electronics! Especially ones I buy for my daughter! It is a great investment and piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live and learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any purchase of insurance we did our home work and bought well. We hope we never need it but know the Geek Squad will be there if we do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend 5 year extended warranty from Best Buy Geek Squad ... when your TV breaks after the manufacturing warranty ends this will save you money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are the best specially if you are making a big investment for your home. Best service that you can buy and it comes with loyalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this as yet but it gives confidence knowing I have it. When ever I do not buy one with a product it always broke or go bad so get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad warranty and use it for expensive electronics and appliances, particularly TVs, dishwashers, etc. Good peace of mind.

    I would recommend this to a friend