Customer Ratings & Reviews

I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

Price very competative. Hisense has been good so far but GeekSQUAD was happy to answer questions. Mainly bought because we had to return a SONY and a VIZIO for failures!

Geek Squad has always been responsive and helpful when needed. Highly recommend covering all technology.

Always good to work with even though I've only had to have used the service once.

Very helpful with setting everything up and explaining products

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

I love it and it looks great! Definitely recommend

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

I like that, good service around the clock snd eith people with good experience snd customer focus

The thought of not having peace of mind is crazy. I value this type of support.

Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

Haven't had to use it yet. Reviewing for the chance to win a gift card

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.

Nice to have peace of mind in a no-fuss warranty..

We havent had to use it yet but its nice knowing we have protection on our investment.

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

Excellent service the few times I've made a phone call to them.