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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 30,861 reviews
  • Rated 5 out of 5 stars

    Best Buy is customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were helpful and friendly. Helped me each step of the away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the investment. The price is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used it yet, but felt it an added way to cover problems if they should occur. Fairly inexpensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service should come with every purchase just too bad we have to pay extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent neede to use it yet but have used their services in the past for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't Go Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase with any major electronic purchase. Have used it many times, and gotten my money back completely on two different occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has an excellent track record when u make a warranty request. I havea piece of mind knowing that this company will back its product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! They have repaired cameras and lens I. The past and we have been very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was wonderful. We have purchased protection plans with many of our electronic items, and they have all proven to be worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I protect everything I buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek squad protection for all of my electronics from Best Buy. It's hassle free to exchange things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not live without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know the old saying, if you don't get the warranty it will definitely break. I got the warranty and know I can sleep better for the next five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance never can be justified until you need it. Just to be safe and have something in case anything should go wrong or parts become hard to get after 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't leave store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this service! If you are ever concerned with your product, the geek squad gives you piece of mind. You know that you will be protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to spend extra after the initial purchase. But lets face it, you spend all of that money on a new TV for a 1 year manufacturer warranty!! worth the little bit extra to know that you are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is always worth it I definitely recommend but specially with Best Buy there's some other stores I don't recommend it with but Best Buy has one of the best warranties around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know they are available for questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Geek Squad yet - but knowing they are available for issues and questions as I learn about SMART TV's is mind-easing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when you might need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend getting this if you’re buying expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a protection plan for my tv I feel it’s always worth having geek squad protection, I’ve never had issues with getting things fixed or replaced

    I would recommend this to a friend