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Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 30,861 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular services. Always on point. Excellent quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be a good option depending on situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've taken care of my computers and the one I bought from Best Buy. Everything works great and if at top speeds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dave. Thanks for sharing this with us! We're glad you've had some great experiences so far. If you have any further questions or need any help, please reach out to us!

  • Rated 5 out of 5 stars

    Best tv for the unbeatable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV better than Samsung the same size. Very vibrant colors and deep darks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Perfect to have. Best decision. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven’t had to use the Geek Squad with this subscription I’ve used them in the past and they always deliver. One of the best services they offwr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them with this new TV yet but had prior experience and they were amazing with their knowledge able taking care of any situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 start service at a great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star service. I love that they will come to my house to repair or replace the tv. Its really nice I do not need to transport it back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the geek squad for Best Buy repairs. My last interaction with them they couldn’t fix the tv on the patio so they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. My cat broke my last tv so this is a no brainer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surety in knowing BestBuy has our back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection, quality, and several years of additional coverage by experience personnel is a good safety net to have for our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Ins…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any major electronics or application purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad offers solid assistance and protection when it comes to best buys tech. Really happy i purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative not pushy just great all together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding outdoor TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. Do you? Are you "hoping" for a good result? Hope is not a strategy. These folks are pros.

    I would recommend this to a friend