Customer Ratings & Reviews

Always so nice… process is always smooth and easy.

Prompt service ,courteous, knowledgeable and very professional super solid installations won't hesitate a bit for their services

The tv was easy and simple to setup. Picture quality is great.

I believe it is always best to get that extra protect! For the just in case something happens. Cause we never know what could or will happen!

best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

So far I haven't had to use it, but just having it takes quite a bit of load of my mind, if anything would to happen to my TV.

Thanks to the support contract we were able to replace our tv very quickly. GEEK Squad Tech was great.

5 year protection on my product. I have not used and hopefully won’t have to. However, if I do - BEST BUY has me covered

Have not requested support, previous gook squad requests for other devices were good

Glad I got the protection because I blew a fuse about a month after getting it and it got fixed fairly fast.

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

I like the service plan, never forget about this plan

My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

The agent at best buys recommended that I protect. I'm praying everyday I dld the right thing.

Highly recomended!! In case of any unexpected problem, your product will be protected!! Take a piece of mind.

I love my t.v. I want shop anywhere else for my electronics and more.

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.

Very good service to have. I know that if I have a problem that it will get fixed. They have prompt service.