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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 30,797 reviews
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Tv. 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody connected my tv. But they had very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’re awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy extended warranty! Its worth it for sure, thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as it protects my tele should it fail in the next two years we good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are priceless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with TV, haven't had to use service yet but historically it has been as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for me, it covers a lot of things. Make me feel more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out for another tv, found the issue and got me a replacement tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very beneficial. I have always purchased them and it well worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team support for a nice price. Just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Geek squad is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe than sorry. For just a few dollars more, my large purchase is now covered in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection to have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay a lot for something, and even though the likelihood of it being damaged is pretty slim, you still want to protect it. That's my reason for buying the added warranty on this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv easy from the start up and got me watching all my shows! The magic remote works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.

    I would recommend this to a friend