Customer Ratings & Reviews

Worth the price! Would recommend to family and friends

Value , quality essay to use the life time is the best

Love the service and the customer service over the phone.

Purchased this just in case I might need it I usually don’t purchase extended warranties

Experience the powerful, shaking bass that fills the theater sound room.

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

Glad to have this for a piece of mind! Have heard great things about the service!

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

It’s protecting your investment. Self explanatory and worth it

never had a 4k tv ever but this was an amazing purchase

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

Good quality products but technology breaks so good to have backup

I definitely bought the geek squad 5 year protection

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

You should have it, especially you purchase OLED TV.

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

I would most definitely recommend this!! It’s great to have insurance