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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 30,806 reviews
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Greek squad and the people there very nice I had broken the screen on my phone and I wen to them and my phone was good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty is the right thing to have, but adding more protection is just Smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year GSP plan is a nice plan to gave for any repairs that might be needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard Geek Squad Protection O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5-Year Standard Geek Squad Protection Overall rating* Excellent Your review*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful if you buy an expensive tv / oled and want it to last longer than it might otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect big money purchases. Have used it in the past and it is a great deal

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Potential burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is protected for 5 years so if i have a probkem i just call geek squad & they will come fix it or replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service and the geek squad does an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeks Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service to have on hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that the Geek Squad will offer protection for my new TV purchase. I'll sleep better at night knowing that if a storm rolls through they have me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site visit for today...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler had to come for a site visit to make sure they would be able to do the work. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 5 year warranty with Geek Squad on higher end electronics for peace of mind and in home repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality great connections perfect length love em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy so many times. Definitely worth the money! They replaced our old computer with no fuss at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend