Customer Ratings & Reviews

Was a Christmas gift for the daughter She loved it.

The protection made us feel much better about transporting the TV home.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Nothing can beata geek squad warranty from Best Buy

Great service........... Nice easy to have ........

Geek squad is great especially for people who need.

We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!

they know their stuff!!!! helped to get a virus out of my laptop

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

We always take out the extra protection. Only had to use it once, and very easy process

Glad to have bought this coverage and service with the tv

The price of the extended was worth it. Always love the warranty

Usually extended warranty's are not worth the price, but with Best Buy I love it. When I had a problem in the past, Best Buy has taken great care of me with no hassles. They have made good when it counts. I may not get the additional protection, but for electronics which can have a high failure rate I always purchase from Best Buy and get the added protection. From what I have read and experienced their coverage is the best and typically the longest. I know of enough people who's TV has died after a year and a half (after the warranty), who were out of luck as they did not purchase the extended coverage. Also, I prefer buying TV's and many items at Best Buy vs all the competitors including Amazon who has given me terrible customer service.

Always gotta be sure to get yourself some protection

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

This was a great buy. It works great. They always finds a way to satisfy the customer.

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

they were nice and helpfull when I ask a Q&A they expland

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.