Customer Ratings & Reviews

I am pleased with all my purchases to date and the installation. however i was Not able to complete my kitchen purchases due to out of stock item's. Those that i did purchase took 3 months. Meanwhile my Total tech time has already started. This is disappointing. Especially when one item was not even installed because if damage at the factory and no one has contacted me with an update on when they will get one to schedule install. I called Total tech with no answers. Frustrating....

You NEED to purchase these product protective plans. Geek squad works well with manufacturer to fix or even replace your product. It's insurance in the case that you get a faulty product.

Best Buy employees were very helpful found what i needed and got what i was expecting thank you guys well difenetly shop again

Great TV for the price you cannot beat it anywhere

I like that we have this warranty available. If anything were to go wrong we wouldn't lose all we paid for the tv

This protection plan is a good investment with the cost of high end OLED TV's.

Techs with geek squard or freindly and knowledgeable.

This is great to have peace of mind after a significantly priced product. They always have excellent customer service too.

The picture quality is awesome. The size is the best can’t get enough of this TV.

Always get the service plan. You never know when you’ll need to use it

I am so happy that I bought this it makes me so it is that all my accessories and computers are covered

Great for peace of mind. Takes the wording out of issues that may arise. Hope I never have to use but a peace of mind

Great service to use when the situation is needed. Had a computer issue and they helped ke

Friendly and professional service. Trustworthy install.

I can not recommend Geek Squad enough. So many electronic devices fail and geek squad is always helpful.

If every member of the GEEK SQUAD was like Jason I would have confidence knowing all future problem would be resolved correctly.

Got this along with my new TV from Best Buy. You never know what to expect down the road with your purchase. Anything can happen!

not sure how to rate something I haven't had to use.but I guess 5 years is nice, it's still way overpriced

HAVE NOT HAD TO USE THE COVERAGE AND I HOPE I NEVER DO BUT IT DOES GIVE PEACE OF MIND KNOWING YOU HAVE IT IF YOU NEED IT

This service has come in handy. I’d recommend it. You never know when you need it, but it’s great to have when you do.