Customer Ratings & Reviews

Excellent service and really gives you a peace of mind especially with big item purchases!

Great warranty and added protection for an appliance or electronic.

Purchased an open box in excellent condition in original packaging

Any time I have issues with any of my devices to do a warranty on them they always have it taken care of in a timely manor. Will continue to utilize this option with my future purchases

Amazing protection life saver for everyday life. Choose me for the 400

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

I love my TV and this be my second one and I going to get a larger for my family room

Have never had to use this but appreciate i purchsed for peace of mind.

Glad to have bought this coverage and service with the tv

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

Geek service has always been great purchase for my products

The extra 5 years cost me $40 and I think it's completely worth it. It does not cover physical accidental damage. I bought a Samsung TV from Bestbuy and after 4 years of long use via gaming, the power supply went out, something the warranty would cover or if there's a bad HDMI cord.

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

Great to have protection against any accidents! Highly recommend!!

Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

they were nice and helpfull when I ask a Q&A they expland