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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 25,352 reviews
  • Rated 5 out of 5 stars

    Best Buy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of $20 which is $10 a year. It’s well worth having a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to protect my purchase! I haven’t needed to use the service but glad to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic! Replaced my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent mounted my TV and connected perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv. looks amazing. and the sales rep was awesome and helped me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my Samsung sound bar after attempting to trouble shoot it they ended up just giving me store credit and letting me upgrade to a newer version without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the five year geek squad plan. Lo and behold my expensive $2000 Sony TV decided to not work one day. Called up the geek squad and they arranged to have it fixed. No hassle no extra cost. The only thing I had to do was make a phone call. Best Buy and geek squad took care of everything. I purchased a second television from Best Buy also purchased a geek squad plan for five years. It a peace of mind that your television is going to be taken care of. “One call that’s all” LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad service you will be glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Protection Plan is worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan with my TV back in 2017. The picture on the TV started to go with only a couple months left on the protection plan. Contacted GeekSquad and they diagnosed the issue and replaced my TV. I got credited for the TV I bought in 2017 and they waved the delivery and haul away charges, which allowed me to afford to upgrade my TV because all I had to pay was the difference. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad warranty is a must of you but anything of high value!! Don't save money when it comes to this extra coverage!! You'll regret it if you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited Shipping areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted it by myself with help from a few friends as BestBuy doesn't deliver or come out to Eastern Oregon. Had to rent a trailer and fetch tv minus the fuel and time it took to retrieve my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and straight forward warranty. Cant go wrong with coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for my tv was a good choice. So far Haven’t had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only place i buy my electronics.. just make sure to get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad protection plan is worth it for major purchases. It’s affordable and provides excellent support for repairs or replacements. Their customer service is quick and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never known what can happen but with Geek Squad Service I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the price you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry,,,,,,,,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,,,,That's what they say right ? Well, After spending $3,300 on a brand new Television , I didn't want to spend another $600 on top of that for Insurance. But then I thought about it,,,,,,,,,,,What if this Television had electrical issues,,,,,,,,say,,,,,,1 year and 2 months from now ??? What would I do then ? I mean it would be outta warranty then. All I know is that for spending THAT KIND OF MONEY , I want to make sure that I'm covered way past the manufacturers warranty,,,,,,So I bought the 5 year plan,,,,,,,,,,,,,Also came with a piece of mind for the next 5 years. Don't you end up regretting NOT getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered replacement tv for free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t understand what you mean by a title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the LG TV that has good sound a fairly good picture and I’m very satisfied that everything is working out. OK that’s all I can say about it right now.

    I would recommend this to a friend