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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 25,352 reviews
  • Rated 5 out of 5 stars

    They don’t call him Geeksquad for nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geeksquad on several devices for installation of simple things like a screen protector for my wife’s. I watch to them coming out to the house to fix a TV that was almost at a time practically brand new TV. The man said it lasted another eight years very good, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Servicie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time you purchase some high-value equipment that is sensitive to changes in the electrical system, consider the extended warranty for as long as possible and, together with the manufacturer's, it will give you a lot of peace of mind when solving any problem with your equipment. Geek Squad are very responsible and above all very efficient with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know anything will go wrong with my purchase but it's nice to have some security just in case. The price was a little high for my taste but again I think it's worth it for the 2-year coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth buying the extended warranty. Several times it has paid off by replacing an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to my house and diagnosed the tv within a minute. Very quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there when you need them and hopefully we will never have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection incase I have software issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I love about Best buy is their protection plan. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the GSP on TVs. ya never know how much you use them now and they arent built like appliances. appliances are built to last 10 years. but TVs arent, and TVs have alot more functionality and use so Id always get GSP on TVs/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fast totally fix my issue which was very important to me. He offer the membership to me which has saved me money important these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have, some people say it will never go bad. Well if the manufactures warranty is 1 year and the TV gets hit by lightning surge and Fry's the circuitry 1 year and 1 day later you are out of luck. If you have one of these plans your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service privided at my local store. They always help assist with my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully, I'll never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Experience !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixels in my tv started going out. I called geek squad because I had bought a protection plan on the tv. They set me up a quick appointment to have a technician come out and diagnose the problem. The technician was very friendly and early which was great. All and all I was able to get a replacement on the tv. Smooth easy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skimp & always go for the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with the Squad! Otherwise here in Hawaii it’s nearly impossible to find anyone capable or willing to fix your electronics for less than what you paid brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great. Extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV with no problem. They took out all the packaging materials and TV box and hauled it off. They answered and showed me how to use the TV. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe the best out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you need it. Came in handy a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad for refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad unhooked water and removed the old refrigerator- they had to take off the doors in order to get it out of the kitchen. They put it in the driveway for later pIckup by PNM for recycling. Then they installed the new refrigerator and hooked it up to the water supply. They made sure it was level and placed properly in the space. The squad was very helpful and professional. Excellent work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called them about a problem- ended up not being a technical issue, I asked him what he suggested I do, he told me and it worked. Great people to deal with

    I would recommend this to a friend