Customer Ratings & Reviews

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

Highly recommended, it is outstanding for the price point

Great warranty protection at a great cost! We bought a 32" inch TV for a raffle.

Excellent coverage and extremely easy claims process.

Landon was super helpful in my research for a tv upgrade. I was specifically interested in the 4K tvs' with 120hz refresh rate for under $600. This Vizio was on sale & $30 less than what Wal-Mart priced for& I got the geek-squad protection since I got a baby on the way & there may be possibility of breakage in the first few years. But with that protection, all I have to do is bring it to the store to resolve my problem rather than shipping it to a repair center & waiting weeks..Plus this option was the best deal Landon was able to find & I was able to physically preview before buying. I'm thrilled to enjoy the modern perspective of entertainment & thank Landon & the team for making my experience above & beyond.

Geek squad protection plan is the main reason I purchase my electronics at Best Buy. Geek squads provides great service and quick solutions.

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

This product is very good and I recommend it , it is reliable

It's always good to be able to call someone in when things go wrong. The last time I had a TV just break with seemingly no fix, the technician spent almost a week trying to fix it before I was provided with a replacement. I have always purchased coverage any time I buy a TV from best buy because of that.

A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

Had this on my last TV, it began having issues just before plan expired so I got lucky. BB kept trying to repair it but then something else came up. I was kind of ticked off as it was costing more to keep trying useless repairs. Finally after over 3 months of failed attempts they called it a wash. I took the full credit and upgraded to a better set. It was a pain but in the end they apologized when they reveiwed my purchase history. I got another 5 year plan for the new TV.

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

Geek squad service is a must. If you are buying anything from best buy, it is worth spending a fee bucks for the geek squad protection. I got a sony TV and installed the tv stands. I noticed after my installation that the TV was shaking and it could fall down. I called best buy and the Geek Squad team were very happy to help.

I buy Geek squad coverage with everything I buy from Bestbuy that costs more than two hundred bucks! I've actually only had to use the geek squad service once, but it paid for itself that one time for every time I've bought it! A laptop I bought my wife for school died during finals for her master's program and they ended up giving me a new laptop and they were able to backup all of her files and they were very fast with everything, so long story short; if you buy a major appliance or expensive piece of electronics from Bestbuy spend the extra money for the Geek squad service!

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

My TCL, in its 4rth year of service, failed to come on one day. I took it to Best Buy with the warranty paperwork. Less than a week later, I received an email that they were declining to make the repair and that I could come in and present the email and get a replacement TV. That is what we did and the process was seamless and also painless. I am pleased that we had that warranty.

So glad I subscribed to this service, very helpful

I always get protection on that items that I purchased because you never know what may happen.