Customer Ratings & Reviews

The young lady who helped me was great very service will be going back again I was very impressed with her knowledge of the products I was looking at extremely helpful and courteous

The warrant is a great to have you know you are well protected

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.

Pretty good price for 5 years of protection. Cant complain

We had Andrew from the Geek Squad come to our home to set up out new TV and sound bar. He was wonderful!! He answered all our “senior” questions and helped us feel comfortable with using the new technology. He was knowledgeable, accommodating, listened and answered our questions, and was professional. He told us we could call him if we had any additional questions which we have done. He was very patient with us. He made us feel comfortable with our new purchase. Wonderful!!!

Absolutely required to get the warranty. Better be safe.

2-Year Standard Geek Squad Protection incase I have software issues.

The warranty is great. M6 remote broke and tgey sent me a new one

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

Very good havnt try it yet but will soon but i got to get another tv first

The agents are always available they are always very knowledgeable and helpful and if they can't help over the phone they get you in immediately to solve your problems if I could give them a higher rating I would definitely worth the extra money

This is an amazing TV. The included Alexa feature makes the entertainment experience even better. I can just tell Alexa to turn on the TV without having to go get the remote. The quality of the image is amazing and the sound too.

Figures out to be $10 a year, well worth it.As my other tv lasted 4 1/2 years.

Hope to not need to use it, but peace of mind knowing I have protection in the event I do. I have used GS protection in the past and it was well worth the small up front cost.

I was lucky to have purchased the insurance for my tv, otherwise I’d would have had to spend money on a new tv, but after a simple call and an coming to my home I was given clear understanding or what to expect, and given a new tv within a couple days

Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.

Awesome squad mate for everything to do with fixing

No one can beat best buys services. Think, if they can't repair an item fairly quick they hook you up with new unit. Yeaaaa.

The geek squad is my go to team for everything. I buy all my products at Best Buy and cover it with the geek squad full protection plan

The entire team from the salesman that helped us pick out our television to the other young ladies with lots of great information of the products sold in the store and our cashiers. Each person was polite and helpful! Due to great service we have returned and purchased a laptop from Best Buy1