Customer Ratings & Reviews

Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

Great protection plan for my Samsung TV. Grabbed the the twobyear plan.

Works great would purchase again in future if needed

Haven’t used it. Hoping to not have to. Bought just in case.

If you purchase something with relatively high value, protect it with Geek Squad!

Excellent home delivery and professional service thank you geek squad awesome service

Comes in handy. Peace of mind to have because you never know what happened with electronics.

I always get the extended protection plan, It works great, the Geek squad gives you good service, I has a Logitec remote go bad, I took it in, no questions I got a replacement right away, Bought it on the Washer Dryer Refrigerator. Also the price is very reasonable compared to other companies its cheap . Everything is electronic and smarter than I am, So I get the Coverage and sleep easy, No worries

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

The service was great, helpful and very informative.

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

This is a great service to have with your cellphone.

I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

It was very good experience in the store employees cooperate and the way they display the items it is so good

Hopefully I never need the service, but it’s a good idea to purchase this warranty. Without a warranty; it would be cheaper to purchase another TV, rather than pay repair costs. And I was impressed when reading threw the details, that for TVs over 40 inches, they do in home service at no charge. Sounds great- and worth the purchase for the peace of mind. Thanks Best Buy.