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Customer reviews

Rating 4.7 out of 5 stars with 30667 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 30,667 reviews
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safe I have professionals that will work on my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying electronics you better purchase Geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used them yet but I have in the past great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exception to the rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never use this but its there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's Standard Mod Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is your modern day Mod Squad. When the going get tough. Geek squad pull the rabbit out of the hat and the tough get going. Geek squad, like Mod squad give you and your products, purchased items or services and warranties that much needed burst and boost of complete added protection. You can't go wrong or astray. Geek Squad Standard Protection will make your day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the protection with tv it gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan cover protection very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought the C1 LG OKED tv i knew that ill need a protection plan cover for avoid any future inconvenience. So i bought it. Im not have any problem with the tv buy one never knows. Is a great option and very necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it for TV'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great service. I really enjoyed my experience and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't purchase anything without this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased extra warranty for LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting, as it's reassuring to know that your product is in good hands

    I would recommend this to a friend