Customer Ratings & Reviews

The geek squad offers great service for repairs if needed!

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

Best buy offers excellent customer service and piece of mind for my expensive tv

Its always been worth getting the warranty because you never know when things will break

Geek squad, ah, the Best Buy nerds, but don't downplay them, they know their stuff and are easiest to work with over other big box stores. Great peace of mind at a low price!

OLED is the way to go for amazing picture quality. The display is very thin, but thenbase is the heaviest part. Keep tyat in mind if you wallmount it. Habe a second person with you to help.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

Highly recommend for everyone cant go wrong without it

I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

Whenever you buy something from Best Buy’s and are offered a warranty get it. Best Buy’s has the best hassle free warranty service you just have to know how to describe your problem, when my sister tv was messing up she got it checked out 3 times until I told her to explain to them that the tv goes blank after hours of use. Come to find out the motherboard on the tv was the problem which got fixed right away when explained the problem properly in stead of just saying it goes black sometimes.

Amazing television at a great price!!! Best Buy for the win!!!

Helpful with all my questions very knowledgeable about product

insurance is import for your belongs, i would not leave the store with out purchasing it.

Always get the geek squad protection just in case u never know my TV went out in a year and best buy replaced it at no cost and yes they do honor the insurance on almost everything a little bit more money but its worth it.

 This TV came right on time. My old one went out on me. My warranty was up so I had to get a new one. I seen this one the price was right, so I got it brilliant picture look like I chose the right one. 

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

Protects my electronics and if they can't repair they replace. Love it

Great investment, very important purchase. That's why i chose best buy

Great store and delivery service. Would definitely recommend.