Customer Ratings & Reviews

Excellent service and response when needed. Replaced a TV that quit working.

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

Excellent subscription I love it and use it a lot they help with everything

I always get the warranty when I buy TVs or high price electronics.

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

The Geek Squad 5-year Standard Geek Squad Protection is a must with all electronic purchases. I have not utilized the plan, but it's peace of mind knowing that our purchases are covered for the unexpected. There was no deductible only coverage at the fullest.

My dad and I can into best buy looking for a visioTV we had seen on sale on your website. We asked about this specific TV and the best buy guy knew exactly what we were talking about and where it was etc... He helped my dad find theTV that was perfect for him. Thank you so much! We will be back for many other purchases. Thank you for being so friendly... that's hard to find in a store associate. Our customer service pin is # 14150605219122216

Very helpful and easy! Tv would not turn on and they came in to replace it!

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

Fantastic service with good suggestions. They give suggestions based on what is good for us.

Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

Not really sure I haven't had a problem so I can't really give an accurate review.

Can't go wrong with 5 year protection once 4 years is up in your TV or whatever electronic is outdated throw hammer through it and then boom you have yourself a newly replaced updated top A-line item that you don't even have to pay money for just get a new insurance

Excellent TV! Roku really knows how to make TVs. The picture and sound quality are awesome.

Peace of mind knowing ai have geek squad protection! My last TV i bought went out with one month remaining on my two year protection plan i purchased. So this was an easy choice to get a five year protection plan. It's the peace of mind. Best Buy is also the only company to cover burn in on an OLED TV if burn in is a concern.

I bought a smart TV and very glad I bought the extended warranty because you just never know what can go wrong and Best Buy Geek Squad is the best they will help you over the phone as well in the store and the price for it was very reasonable compared to other retailers and I can feel at ease with making a huge purchase so far I have not had to use it and hopefully I will not but I am pleased knowing I have it for the next 3 yrs. if necessary. It is a must have.

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!