Customer Ratings & Reviews

No mounting was done. Customer will do it themself.

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

For a small room where you don't want a sub and better sound than the TV has, this is a great choice. Price was good for the sound it puts out. Easy set up.

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

Love it always good to have a warranty for products protection

We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Always there when need them they are fast and do it right

I trust and will continue until they fail to uphold their standards. Literally, the reason to purchase at BB, even if you find it slightly cheaper somewhere else (and for some reason BB won't price match).

Love the Geek Squad. Haven't needed thier service very often as I like to purchase top quality products. When I hVe needed them, thier service was top notch.

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

Good price and good TV, excellent service and customer service

Geek squad protection is the one reason I will always buy my electronics from Best Buy.