Customer Ratings & Reviews

Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

I normally purchase warranties on all the products I buy, but never use them and the warranties then expire. My television had a screen issue, called geek squad, geek squad came to service my television, geek squad could not fix the problem, television was then exchanged using the warranty. Great warranty!

I really like my TV it looks very nice it meets all my expectations it is just excellent

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

This is a new TV so we haven't had to call geek squad on it. But I bought a TV for another family member recently, and purchased the geek squad protection. It was well worth it they came out to their apartment and took care of the issue. It was a factory defect and Best Buy stood behind The geek squad coverage

They r the best in town for warranty and coverage options

So happy with the Geek Squad! I have had them come to my house a few different times in the past years. Very helpful and courteous!! Highly recommend!!

I always stand by geek squad! I love feeling safe with the coverage on my items!

Great prices, professional support, good customer service!

I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

The technicians that come to complete the installations are well trained and always so helpful!

Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

Good for the value, feels good to know that the Geek Squad has my back

Bought a new 75"tv and thought it would be in my best interest to get.

Great confidence in knowing that this will be protected for 5 years.

Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

I purchased this for a 70" television I bought from Best Buy. I will have 5 years of coverage. I have had several of these plans before but only had to use one on a Yuneec drone I got a couple of years ago. If they are as nice with my TV plan as they were with the drone I should have no problems.

I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.