Customer Ratings & Reviews

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

Great Services, always responsive and handle claims with speed.

Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

Great tv excellent image quality resolution, I use it to watch movies and play games on my PS5, I recommend it to anyone

You can never go wrong getting the warranty! Definitely worth it!

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done