Customer Ratings & Reviews

Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.

The Tv was changed when i returned it cos itwas damaged

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

Must have! Offers a peace of mind for the next 5 years

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

Thank goodness for geek squad and protection because if anything goes wrong with my device, I know I have the support I need!

I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

My TV sound was going on and off so I brought the TV in for service under the 5 year protection. After review, my TV was replaced with a newer model. I'm very pleased and have now purchased protection for my new TV.

Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.