Customer Ratings & Reviews

Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

Love the confidence of having 5 years of worry free use of my new T>V> thanks to my 5 year Geek Squad warranty.

Haven’t had to use this yet but nice to know it’s available

must have in case of need. Good value for warranty

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

Worth it! Their services have assisted me in the past with Apple products and any questions I had.

The Geek Squad team was amazing! They arrived right on time, mounted my TV securely, set up all the devices, and even helped me optimize the picture settings. Everything was done quickly and professionally. They explained the setup clearly and made sure I was completely satisfied before leaving. Highly recommend their service!

Buy the Geek Squad 5-year warranty for your electronic purchases. Unfortunately I needed support and guidance for filing a claim for warranty. BB and the GS helped me through the claim flawlessly. Definitely worth the price for the warranty!

Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

This is good service to have in case of an emergency.

Thankfully hadn't had to use it as of yet but I have a toddler so it's only a matter of time and they're super helpful with questions

I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I haven’t had to use it yet, but I have on other products and they’ve always come through

great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

Here is the deal, if you dont get Geek Squad Protection, you are missing out. Lets start with the fact things are not made like they used to be. Drop something once and its done. Now I can be my clumsy self and not be overly worried I lost my item. Win win