Customer Ratings & Reviews

I haven't taken advantage of the service yet but it is good to have the peace of mind.

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

good to have I have not used it as of yet. will have when needed

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

Geek Squad protection plan is typically priced based on the value of the item. Adding this to major appliances such as a TV is a good idea. I prefer working with Geek Squad and the local store ofer the manufacturer.

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

Very nice!! I feel like a king in a castle, a king in a castle!

Very useful fixing problems, i could return my tv without struggle

I would not ever purchase a TV without the geek squad cover They are very professional and prompt if they can not repair it they replace it - it is very comforting to have that security on your purchases.

Appreciate protection coverage as always. Thank you

I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.

I've had no beed of this yet, but previous products have been well serviced by them

Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.