Customer Ratings & Reviews

good to know if something goes wrong with my product I can get help

The warranty is a great savior, it is just like having insurance on your appliances

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

I don’t always purchased the warranty from gig Spudz with this time I did I thought it was needed for the item was purchased good value

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Thanks Best Buy for having insurance programs, becasue some electronics fail.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

I wont buy anything from best buy with out this great service

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

I bought 5 year geek squad protection for our lg smart tv. We will be moving soon and I know the movers has a liability insurance but I know they don’t cover some of the repairs.

If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.

Display and sound is wonderfull Can be buy it everyone

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

These guys were friendly, knowledgeable, and respectful

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.