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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks they'll come out and fix it or replace, id say thats worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service or Replacement,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I will get service or replacement on my product with no hassle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Dependable!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed Geek Squad assistance but have heard good things about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind, you don't regret to buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. 5 yrs. Home service for large tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proctection plan is always good when getting a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I will never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that it takes care of any damage or malfunction over the next 5 yrs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go For It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind just incase TV get bad it will be fix or replace to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service around! Fast service and knowledgeable group of people made my experience seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad. Its saved me more than a few times. No hassle either

    I would recommend this to a friend