Customer Ratings & Reviews

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

Piece of mind when dealing with flat screen led television

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

You guy are the bomb help me with my stupid tv Roma piece off junk I hope my 3rd tv work

Made sure to take this out on my OLED tv, covers everything but accidental damage.

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

I'm happy I got geek squad protection. You never know when you're device or appliance will give out, surely it will be after the manufacture warranty expires...

Very good product. I recommend it for sure! Very good price as well.

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

it works like it says it does and is vary nice would buy again

They are always ready to solve and problem or questions I might have.

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

Always get this with every major purchase. Never know when you'll need this

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys