Customer Ratings & Reviews

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

The thought of not having peace of mind is crazy. I value this type of support.

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

We havent had to use it yet but its nice knowing we have protection on our investment.

Haven't had to use it yet. Reviewing for the chance to win a gift card

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

I think that the person I was speaking with on the phone was very hard to understand so I called back again and I reached someone that spoke more clearly.They did take care of my problem so I would rate it's a four out of fiveonly because it was hard to understand the person and it took too much time to talk to someone because they tried to get you to talk to the computer untill you tell the computer many times (You need to speak to someone). So everything else is great except for those two issues.

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

Excellent service the few times I've made a phone call to them.

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

TV was mounted and looks great. Haven't had any problems 4 years later

Its your standard protection plan. Nothing more nothing less.

Five year protection is really good for what it is Best Buy have some great protection deals

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

You have you get your protection plans because you never know what can happen

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!