Customer Ratings & Reviews

[Employee of bestbuy] Good warranty! Beats what other insurance companies offer!

Perfect picture and excellent for the price. Best Buy has the best prices for the product.

Great service to have of something goes wrong with one of your products

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Geek squad was very helpful when it came to all of the questions we had.

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

Is perfect to care you tv is perfect warranty no problem to use

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

The Geek Squad has helped me with pass issues. So, I highly recommend them.

It is good to have a warranty i haven't used it when i do will let you know

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

Agent was on-time & efficient. Mounted my TV & Stand .

The agents were fast and efficient. They were very helpful.

So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

Professional and quick response Great to work with