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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 30,829 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait on hold fr a few minutes but everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranty is the best! It covers almost anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's better than 2021 i had. old one i had gone blackout even i heard sound from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort at its Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort of knowing that I have experts around when I need them for all my Tv needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love best buy they are an great store i love th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love best buy they are an great store i love this place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job loading my TV into my car correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints - hopefully I won't have to use it ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal - helpful - assuring and supportive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak is quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want peace of mind?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splurge A Little More!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra cost of the Geek Squad Protection Plan is worth the added expense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my stuff is protected from faults and went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had good luck with the service from the geek squad in the past and I feel I’ll continue having good luck with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service, protection and quality assurance. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection here is stellar, always had a easy transaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

    I would recommend this to a friend