Customer Ratings & Reviews

Never had to use geek squard last tv because of covid nobody could repair,recieved a credit for tv

Very convenient. Gives you piece of mind. It’s a good investment.

They were fast professional and courteous and explained everything to me.

Always a must hands down. Never bought a single tv witjout this and its saved me nore times than i can count

Purchased my tv with a 5 year warranty. Four years later my tv is having issues with what seems to be the wifi card which was replaced. But 2 weeks later the tv is having issues again and they are unwilling to come and take a look at the tv, blaming my wifi at home. I have other electronics at home that work fine without any issues only the tv is having problems. I have video proof of what the tv is doing but yet they blame my wifi. The tv is turning off the wifi on its own, there is no setting to turn this off. I will not be buying again from best buy, let alone use the geek squad service again.

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

Great service when You need help I would purchase it again

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Excellent service! No complaints here all as expected

Geek Squad Service is a most have with todays products. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

Im glad i got the geek squad protection im not the best with technology.

I don’t used yet but u think this is necessary, just in case.

Guys we all know when purchasing items such as tv. It is no brainer "Purchase Protection" for your big ticket item. Few dollars more will add a sense of security and relief, if anything happens to your tv Geek Squad to the rescue!

My computer got hacked I took to the geek squad they solve the problem now I have a peace of mind knowing they have my back

I would recommend a Geek sqaud extended warranty. I bought one for my 75” tv. If they can’t fix it , I believe they send you a check for your purchase price. The TV is 85 pounds so it’s not something I want to lug back to the store or to a authorized service center

The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.

Excellent with delivery, set up. Friendly and courteous.

Great price for the tv shows very good and the girl in store was very helpful

The colors are unbelievable. It has built in surround sound. There are more channels and apps to count. I am very happy with this purchase.

The service on the Geek Squad plan is prompt; exceptionally easy to use, and friendly.