Customer Ratings & Reviews

They need no staff to assist customers more faster

I like the geek squad plans we have the five year plan for our TV. The agent who sold our TV stated it will cover any issues we have for our tv. And if the TV still has issues they will replace it with the same TV comparable to what you originally paid for it. It’s a good plan and you pay it along with buying your product one time.

I had an issue with Tv called spoke with a service tech he verifed glitch and replaced it without any hassle the warranty is well worth the money

I often skip protection plans. Decided 4 years ago to purchase one for my TV. Repaired once (appeared to be a manufacturer defect) and the instead of repairing the safe defect a 2nd time, gave us the equivalent of a replacement at no cost. You never know with electronics. Geek Squad were easy to schedule and efficient on the repair and quickly enabling the replacement to be processed.

Great plan for new TV. The price is good for 5 years.

Great service, it was fast and easy. In and our service. Everything was explained to me.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

Worth every penny to extend my warranty 2 more years and to get Geek Squad home service to fix and repair my new TV. I have had back surgery recently and am older. I needed a Geek Squad warranty to have the luxury of home service vs me having to load up my TV and taking it to a repair shop.

I think the Geek are the best cause they help you in a lot of ways they make sure you are protected and you feel so happy because they look into everything. PS that's why I recommend the Geek group as well cause they take care of you to the best of knowledge to help you .

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I have not use it and I hope I wont use it but I read that they are great.

This tv is wonderful is cuality pictures and everything you need is in the screen you no need boxes or pay dish or direct tv. The sound is very good.

This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

Alway purchase the protection plan. We have always purchased the protection plan for any and all appliances that we buy from this store. Have always received prompt and quick repairs or replacement.

I use this mostly for online and telephone support. When I do, the agents are always knowledgeable, helpful, friendly and stay with it until the issue is figured out and fixed. Good value. Not cheap. But compared to the cost and hassle of trying to fix stuff yourself and/or take it to someone to fix it and/or hire someone to come in, this is a very good value.

Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

This was purchased to protect my investment. I love having protection just in case something happens