Customer Ratings & Reviews

Great combination of open box television and a 5 year geek squad protection plan.

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

There is no other store that provides the same protection as Geek Squad. I get it on everything I buy! They make it so simple, and if I ever have a problem, I feel safe. I have had to replace 2 different items in the past year. With other stores, i feel like I am being interrogated. Not at Best Buy. Here's the problem, here's the replacement. Done!

Great type of...peace of mind. Hope i dont regret my decision.

Super good protection for devices will 100% recommend buyers to get this protection.

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

Unfortunately, I have taken advantage of these TV Warranties several times, even to the point that I received 2 NEW / REPLACEMENT TVs and would have been out a lot of money for the replacements and work if I had NOT PURCHASED these warranties! The up front price may seem high at the time but most likely would be less that the first service call!

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

Have not used yet but wouldn’t buy the tv without purchasing

After buying ii my products, i dont use my plan for now because my products are really good.

This TV does so much still finding new things daily. We love it!

When I bought a new 55" TV I got this 5 year protection plan because it was offered at a good price (and included delivery and setup) and because my 2011 TV (same price range TV) went out after only 4 years..and on which I did not have a protection plan. So far I have not had to use my protection plan but better to be safe than sorry.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

With the geek squad I don't have to worry about my purchase for 5 years!

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

Love it anytime i need help they are there to assit me

Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER