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Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 25,364 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for large tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price in case of an accident!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me at ease. Good to know that accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty saved me with my TV purchase. We bought the display model since it was the last one in stock but the pixels started going out. Thankfully it was still within our warranty period. Since there was no longer a TV with like technology Best Buy refunded the entire purchase with a gift card that we were able to put towards a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had any problems with customer service In my visits they were very responsive and courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trying a TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping the warranty covers anything that happens to my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv with hdmi 2.1 without breaking the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not used them yet can't really comment yet if there any good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Solomon. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad Repairs Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV LG installed Quickly. Service is rapidly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service. Employees trained for the deferents TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just Best Buy, but a GREAT BUY.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries, Be Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Wall Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

    I would recommend this to a friend