Customer Ratings & Reviews

The agents handle my TV magnificently they took it out of the box and plugged everything in for me

The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!

The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

For most products I don't buy extended warranties or insurance. The price of the insurance is usually high enough that you might get a new appliance or device cheaply enough to take the risk. But for big screens and computers I get protection to protect me from the hassle of a dead on arrival unit or dead pixels or accidental damage. It is not just the unit price, but the reduction in time required to navigate the replacement that I am insuring.

i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.

We've had the television for a bit over 1 month and so far are extremely happy with it. The picture is beautiful. It communicates well with our computer so we can use EyeTV to create a mirror image. The only thing that could be a problem is that there are no controls on the TV so you do not want to lose the remote or run out of batteries.

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

Geek squad protection is easy and efficient. Would highly recommend

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

Best Help EVER!! Thanks geek squad for all the help! They are great and always willing to help. They offer great service and come to your home if needed. No need to take your products to them if there large. They know what there doing & akways find a solution. No hesitations to get the protection anytime its really worth it!

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

Crucial for any large purchase a Best buy. Always worth it to put protection on your item.

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

I am so glad I purchased this television. The picture quality is just beautiful. I tell all my friends and family about this television. It is so easy to get to everything you want to watch because it is all at the bottom of your screen instead of having to scroll all over the place. It is the best purchase I have ever made!! Thank you Best Buy!!!

good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run