Customer Ratings & Reviews

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

Great value priced insurance, especially for a huge TV. Hope we never need it.

I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

Bought it because the sales person assured me the tv will die before the 5 years are up.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

Geek squad is always coming in clutch and their service is always top notch

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!