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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 25,436 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Jennifer were great. So glad I hired them to install that big tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service always excellent, have had geek squad protection in all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economical option to protect purchase, have purchased for other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Fast and very friendly people I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added value for our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is te best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself several times over.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer salesperson was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service ver professional def always use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection and get it on everything that I buy at Best Buy. I wish other protection plans were so easy to use, and cover as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy anything from best buy without this amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Best Product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy return process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy extended warranty’s are straight forward and easy to use when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

    I would recommend this to a friend