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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 25,436 reviews
  • Rated 5 out of 5 stars

    geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service on any product u buy from electronics purchased. I had a glitch and they came out and fixed it and i have not had any problems since great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and setup quickly and took extra care in not damaging the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan a sound investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying an expensive piece of electronic equipment, Geek Squad protection is a must. Use it once, as we have, and it pays for itself. Geek Squad personnel are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection. Anything goes wrong i can bring it and get it taken care of

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and pick up were tops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician really knew his job. He helped us with getting a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan will protect all of your items for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALUE ADDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! I got it after a lightning storm roasted my son's old TV. I saw this online, it was already on sale, and getting it for around $100 bucks sweetened the deal. This is a good quality TV. I wish I had gotten two of them! I would absolutely recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mdl1962

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient, Friendly and knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second TV I have purchased within the past few months. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care coverage in home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that our tv is covered if there is a problem and they come to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Excellent plan !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, hope I don't have to use it, but comfortable to have it if needed

    I would recommend this to a friend