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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 30,792 reviews
  • Rated 5 out of 5 stars

    Nice extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped the handicap lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy a TV without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiningstars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad protection!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always get my protection with Best Buy. Makes life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this service and really came through when our tv sound went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is probably awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reasonable insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it worth every penny, high quality, and very fast processor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my back all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents loaded in to my car with such professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics are a must for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

    I would recommend this to a friend