Customer Ratings & Reviews

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

Havent really used this as i have had no probkems with my product

I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

They seem to do a good job of taking care of you and honoring their word

Best Buy do back up on their warranties are very good

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

[Employee of bestbuy] Geek squad gets the job done!!! No other geeks I want touching my electronics!

I have used the Geek Squad twice now and have had a great experience both times. The first was for a tv the other was home computer. They are very professional and patient. They answered all my question.

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!

Great service from agents who delivered and set up TV

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

Great tech service for all technology appliances you purchase they do they best And they make sure to tell you what things are needed and are going to be done for them to be able to fix the appliances