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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 30,803 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad. They have come in handy many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    who doesn't love a protection plan?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have security on your products. The price was good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with todays Laptops and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a two year warranty I didn’t hesitate to make the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 85

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality TV brand an looks even better hanging in my living room wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice added protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My suggestion is to always always get the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent customer service from my Best Buy Geek Squad repair team!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good, helpful and easy to use I recommend to get this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get warranties on electronics and this was a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and it looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. Showed up and showed out Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like geek squad usuaĺly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Easy Fryer"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean... Easy to set time &temp... Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy=best product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pablo. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

    I would recommend this to a friend