Customer Ratings & Reviews

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

Love it grand daughter was very happy. And easy to set up

Definitely worth it for the five years that I purchased it for just in case something does go wrong

Good purchase and value for a 2yr warrant is good.

Give five stars for the warranty but I have not had to use it, yet. Always hear great things about Best Buy warranties.

these dude rock. Smart swift and profesional. They listen to an "dumb old fat deaf blind guy" and fix my stuff thank fellers

I recently tried this product and overall, I’m quite satisfied with it. The quality feels solid, and it performs as expected. It’s easy to use, looks good, and seems durable enough for everyday use.

This is a great thing to add to your purchase for piece of mind.Any problems they will fix or credit you full purchase price.No better offer out there the Geek Squad is the way to go

Purchased Geek Squad Protection Plan, sometimes a deciding factor when purchasing item of a greater value. Great people and Team of experts at Best Buy! Not always needed, which is a good thing, but beyond any product's warranty and experiencing problems, they come and repair products on-site and if parts become unavailable, they will replace it with a new product. I can only speak highly of Geek Squad Services.

Peace of mind insurance. I hope to never have to use it. If I do I hope they deliver as promised. Rating is based on future promises. Seemed realistically positive.

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

This 5 year warranty is overall good due to having the best of best fix our electronics.

It's essential to have this protection because you never know if a device will be good or not. It may come with a manufacturing defect that isn't usually noticed at first, but after a certain amount of use, a problem arises. That's what Geek squad protection is for. They help you and determine if the device needs to be replaced or repaired. Very good service. Thanks, Geek Squad!

Not had to use them for this purchase yet, which is a good review! I have utilized them in the past and have had positive results.

They set up an appointment for anin home visit within the week that I called. Because of COVID Brandon from the Home Theater Department of Geek Squad (Home Theater Dept handles large TVs), took information from us over the phone to diagnose the problem prior to coming to our home. Based on our description he attempted to order the part he suspected was the problem. But the part wasn't available. So they called and told me I had a choice of an exchange for another of the same if it was available, another comparable tv costing the same as what I had paid for this one, or store credit for the total amount I paid for the original television. We chose the store credit. Within minutes I received two emails. The first was a copy of my original receipt. The second was the link for the store credit. It required my phone number and a Pin number that was on the bottom of the receipt from the first email. One click later and I had my store credit. It was really that EASY! We dealt with several people along the way. They were always pleasant and took their time to help us. By choosing the store credit, my husband and I were able to shop the current sales, decide if we wanted to downsize from 75", whether we wanted to spend less this time or maybe spend a little more. But several hours later we choose another 75" TV just not the same one. And YES we'll be purchasing the 5yr Warranty Plan again.